- Dolphins, News, Whales

whale watching hermanus

1. Is there a better time of day to see the whales, or when they are more active?

No two trips are alike and every day we have a tour that is the best but there is no way to know which one it will be before the time, it is all up to nature! We offer daily trips, weather permitting, which depart at 9h00; 12h00 and 15h00. No time of the day is better or worse for the whale sightings; it’s best to choose the trip time based on weather and what suits your travel plans best. If you are staying in Hermanus overnight then it is best to join on the 9h00 departure as then it leaves the rest of the day for other activities or traveling and the sea can often be calmer in the mornings.

Due to the whale season in Hermanus occurring during South Africa’s winter months, cancellation due to poor sea condtions can often occur. For this reason, we highly recommend that you allow for some flexibility during your stay. By adding just one or two additional days to your visit can help you to better avoid disappointment.

TOP TIP: We offer returning discounts, when joining more than 1 tour in the same season


2. Would we need to book a whale watching boat trip in advance or can we turn up on the day?

It is always better to book in advance as that secures your reservation. We offer Free Cancellation for cancellations or changes made +24 hours before tour and if your tour is cancelled by us due to weather/sea conditions we action a full refund.. You can confirm your booking ONLINE or Whatsapp/call us +27 823530550.

TOP TIP: Ensure when booking you give the mobile number or contact details you will have whilst on holiday


3. Are we guaranteed to see the whales?

Even with our success rate of 95% for whale & dolphin sightings during the whale season, it is nature and we cannot ‘guarantee’ sightings. If on the rare occasion no whales or dolphins (i.e. cetaceans) are encountered, we offer a 50% refund on your ticket price paid or the opportunity to join us on the next available tour, for free. We cannot manage refunds and amendments for reservations made via 3rd parties.


4. What is the duration of the boat trip and whale watching tour?

We do not cap our trip time as it all depends on the traveling time to the whales and the abundance of marine life in the bay. The boat tour itself can be 1hr 30m – 3 hours maximum. The trip time averages at about 2 hours.


5. What happens if the trip is cancelled due to weather?

This is a weather/sea permitting activity.

The tour may be cancelled with short notice if the weather/sea is unsuitable for the tour/experience.

If tour is cancelled, we will contact with as much notice as possible but cancellation can occur on same day as tour. Please ensure the contact details you provide at the time of booking are correct.

In the event of the tour being cancelled due to weather/sea conditions, you will have the option to reschedule your boat tour to the next available date, cancel entirely with full refund or join our 2-hour land-based whale watching tour on the same day as the boat tour originally booked for. For this option your land-based (walking) tour will start at our Welcome centre and is a comprehensive guided tour along the Hermanus cliffs visiting secret lookout points. Transport and refreshments included.

We always have a watchful eye on the forecast so feel free to call us a day or two prior to your trip for an update and possible re-shuffle of your booking.

TOP TIP: You are welcome to call us to check on Trip status, especially if you are traveling from out-of-town for the tour


6. What time must I arrive for my whale watching trip?

Arrival time is 30 minutes prior to departure time, as we have an on-land briefing prior the trip.

Confirmed bookings will be released and can be sold on if you have not arrived 15 minutes prior to departure, so please call to let us know if you are running late. (Cancellation terms apply)

TOP TIP: If driving from Cape Town, allow for 2 hours drive time in case of traffic along the route


7. Are there any age limits for children?

All Ages Welcome However, children under 12 year and younger must wear life jackets for the full duration of the tour and be under adult supervision.
If you child is an infant, chat to us prior to your trip about what is best to bring a long and life jacket sizing., as little ones can find them uncomfortable and this also prevents the use of a body baby carrier/wrap.
We strongly advise motion sickness syrup for children. No prams/strollers are permitted on board.

Also see: What to bring along for your whale watching trip

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